WikiBeijing is committed to the privacy of both existing and prospective clients. WikiBeijing respects and shares concerns of our clients over the protection of their personal information. It is for this reason WikiBeijing adheres to the privacy sector provisions of the Privacy Act 2018.
Your Personal Information
WikiBeijing will only gather personal information that is necessary for the operation of the organization in order to deliver the best possible product and service to you. The types of personal information that we collect from you will depend on the circumstances of collection, and on the type of service you request from us. These purposes include requesting further information about our trips, making a booking or simply asking a question about WikiBeijing's products. When you request us to make your travel arrangements, we may collect details such as your name, address, flight and other travel details, telephone numbers, dietary requirements (if any) and medical conditions relevant to your travel arrangements. As we are required by law to obtain your consent to the collection of 'sensitive information' we will assume that you have consented to the collection of all information that is provided to us for use in accordance with this Policy, unless you tell us otherwise. There may be occasions when we collect information about you from a third party, for example from people booking a tour on your behalf.
Accuracy of Information
When collecting, using and disclosing personal information we will take all reasonable measures to ensure the information is accurate, complete and up-to-date. We will correct any personal information as soon as it becomes available. If at any time should the individual to whom the information relates establishes that it is not accurate, complete or up-to-date, we will endeavor to correct this as soon as possible.
You have the option of dealing anonymously with WikiBeijing. Please note there will be circumstances where anonymity will not be possible to complete your transaction with us. However, please be assured the information you supply will be treated securely and carefully.
Security of Information
We will take all reasonable steps to protect your personal information supplied. This includes appropriate measures against unauthorized access, modifications, misusage and disclosure. We will also take reasonable steps to destroy or permanently de-identify personal information if it is no longer required. This destruction of personal information will be by secure means. Personally identifiable information is stored on servers that are not publicly accessible. Further, personally identifiable information is only accessed by WikiBeijing’s staff on a ‘need-to-know’ basis.
Access and Correction
All personal information about an individual held by WikiBeijing will be made available to the individual upon request. If upon this disclosure it is established that the information is not accurate, complete and up-to-date, WikiBeijing will take reasonable steps to correct the information. This disclosure of information will be supplied within a reasonable time frame.
Disclosure to Third Parties
WikiBeijing will most importantly not sell, rent or trade your personal information to any other third party. The only organizations to have access to your personal information are partners of WikiBeijing. We will contract out services at times that involve disclosing personal information, however, we will to the best of our knowledge ensure the companies we use are reputable and are bound by similar confidentiality standards.
Anonymous Information Collected on This Site
Anonymous click stream information is collected from every visitor to this site. We use this information to ensure our site remains relevant and appropriate for the majority of users. We do not make any association between this information and a visitor's personal details.
Complaints about Breach of Privacy
All staff members of WikiBeijing endeavor to take every reasonable measure to ensure that your personal information is protected. Any complaint of breach of privacy may be made to this email: bruceli@WikiBeijing.com. All complaints will be investigated as soon as lodged and all reasonable efforts will be made to resolve the complaint as soon as possible.